Insurance Adjusters often feel as though they’ve been thrown under the bus, particularly when they are handling new situations. Here are a few tips and tricks to get you through:
Maintain a Professional demeanor.
Insureds are often anxious, panicky, and/or angry. Remember that they were not at fault (if they are, that is a whole other topic). Be calm, and slowly deal with the situation if it is new to you. Don’t become frustrated or anxious – your concentration and critical thinking skills will erode.
Pursue Continuing Education – OFTEN.
Continuing Ed helps – we promise. Courses may be boring, but the questions asked can often provide invaluable info.
Principles for Insurance Adjusting Success
Posted by
ATEC - Adjuster Training & Educational Centers
on Tuesday, September 8, 2009